So I haven't posted in a week. That's ok, b/c I'm the only one that reads this. Worked a bunch of overtime this week setting up systems for the new account at work. It was satisfying to not only get paid what I should (ie time and a half) but to work on something that I'm really good at and be given a project to work on.
Got in a big fight with the wife today... things were said just to be mean and spiteful... mostly on my side.
Sorry honey.
Saturday, September 07, 2002
Friday, August 30, 2002
OK, so I took the day off work today... figured I deserved a 4 day weekend... did nothing but eat and mow the lawn... I'm relaxed, just watched the movie A Civil Action.
Thursday, August 29, 2002
So what do I want to write my first REAL post about?
I guess I'll start with what I do most of the time and bitch about my job.
I work for a company that does outsourcing for IT and shall remain nameless but is apparently named after the money shot... if you know what I mean.
I spend most of my time fighting against the management, of which there are many, to let me just do the job they pay me to do. I know, I don't understand it either.
I am, in my own not so humble opinion, a great level 1 tech and will make an excellent level 2 tech very soon. I care about my enduser's to the degree that any tech really can. *tangent time, of which there will be many, I swear my fish are psycho too (see previous post) 2 of them are attacking my bubble wall right now and I find that very entertaining yet disturbing*
My main complaint about my job is the fact that there are SO many processes in place, it makes doing simple things difficult, and difficult things damn near impossible. I mean, c'mon, I have one of the easiest jobs in the world. I get paid to sit on my ass for 8 hours a day and talk on the phone about computers. My job has 4 requirements... 1) A chair, 2) a phone, 3) an enduser, and 4) a computer of my own. Everything else in my opinion is an excuse for others to draw a bigger paycheck than mine.
An example of what I find frustrating happened today. We receive a call from one of our clients for a very simple request... he needs a password reset for one of his webbased accounts. Now I know immediately that the password he is requesting is not one that I can do, I just don't have the access priviledges required to do it. I also know that there are certain requirements for information to pass along to the group that does these resets. It took me 5 minutes to find these requirements. You'd think that it would be a pretty easy undertaking to find that information, but noooooooooooooo, I've got to shoot the shit with a user that doesn't want to be on the phone with me for 5 minutes to find this one damn question.
OK I stopped to make myself something to eat and completely lost where I was going to go with this... so I'll just end it.
I'll get better at this, I promise.
I guess I'll start with what I do most of the time and bitch about my job.
I work for a company that does outsourcing for IT and shall remain nameless but is apparently named after the money shot... if you know what I mean.
I spend most of my time fighting against the management, of which there are many, to let me just do the job they pay me to do. I know, I don't understand it either.
I am, in my own not so humble opinion, a great level 1 tech and will make an excellent level 2 tech very soon. I care about my enduser's to the degree that any tech really can. *tangent time, of which there will be many, I swear my fish are psycho too (see previous post) 2 of them are attacking my bubble wall right now and I find that very entertaining yet disturbing*
My main complaint about my job is the fact that there are SO many processes in place, it makes doing simple things difficult, and difficult things damn near impossible. I mean, c'mon, I have one of the easiest jobs in the world. I get paid to sit on my ass for 8 hours a day and talk on the phone about computers. My job has 4 requirements... 1) A chair, 2) a phone, 3) an enduser, and 4) a computer of my own. Everything else in my opinion is an excuse for others to draw a bigger paycheck than mine.
An example of what I find frustrating happened today. We receive a call from one of our clients for a very simple request... he needs a password reset for one of his webbased accounts. Now I know immediately that the password he is requesting is not one that I can do, I just don't have the access priviledges required to do it. I also know that there are certain requirements for information to pass along to the group that does these resets. It took me 5 minutes to find these requirements. You'd think that it would be a pretty easy undertaking to find that information, but noooooooooooooo, I've got to shoot the shit with a user that doesn't want to be on the phone with me for 5 minutes to find this one damn question.
OK I stopped to make myself something to eat and completely lost where I was going to go with this... so I'll just end it.
I'll get better at this, I promise.
OK, so I've read enough of these that I decided I'd try and do one myself....
To get rid of the AOHeller type a/s/l type shit...
My name is Rob Bennett
At the time of this writing I'm 28
I'm happily married to my lovely wife Kerri.
I have 2 psycho dogs... a cat... 2 fish tanks... and I think some damn rabbits under the shed in my backyard.
I live in Cincinnati and hate almost every moment of it
I work as a level 1 helpdesk tech and am extremely underpaid for what I do.
Satisfied? tough shit, it's all you're getting for now.
To get rid of the AOHeller type a/s/l type shit...
My name is Rob Bennett
At the time of this writing I'm 28
I'm happily married to my lovely wife Kerri.
I have 2 psycho dogs... a cat... 2 fish tanks... and I think some damn rabbits under the shed in my backyard.
I live in Cincinnati and hate almost every moment of it
I work as a level 1 helpdesk tech and am extremely underpaid for what I do.
Satisfied? tough shit, it's all you're getting for now.